Fairfield Inn & Suites San Antonio Airport North Star Mall

Parking cost was absurdly high.

Chase·4 weeks ago

“Not happy and neither was my sister. Your survey asked about pets but no pets were allowed at this p”

The front desk’s initial greeting was off, the toilet jammed, and there was no supervision over the pools or other on‑site amenities; adults and kids ran wild, only one elevator existed, and just one front desk clerk was present when we arrived, with no clear instructions on what was available.

Elizabeth·A month ago

“Okay stay!”

The location and value were decent, yet all the mattresses were stained and there were no extra comforters for the sofa bed; when we called the front office they told us to fetch them ourselves.

Fernando·A month ago

“Basic accommodations, would not stay there more than one night.”

The hotel is centrally located and the basic accommodation is clean, but the room was small, the paid parking lot was cramped and awkward to enter and exit, and the toilet’s flushing lever was broken, forcing me to open the tank and use the chain to flush.

Luz·A month ago

“You have great employees there.”

I had mixed feelings about this place; the front desk gentleman was friendly, the breakfast buffet ladies were helpful, and the bed and pillows were comfortable. The location was central with restaurants and a grocery store nearby, and parking was free at the time, though I heard that might change. However, the elevator smelled bad, remodeling was happening, the shower head had almost no pressure, the toilet didn’t flush well, the AC made a loud noise all night, and during the day it didn’t cool the room even with the curtains closed.

Veronica·A month ago