Holiday Inn Express Hotel & Suites Burlington by IHG

The place was clean. The staff were sometimes friendly, and the breakfast options were pretty ordinary.

Cori·2 months ago

The food quality was poor.

Martha·2 months ago

“Un gran descubrimiento”

The room was huge, spotless, and the bathroom was just as clean. Breakfast was excellent with a wide variety, and the staff were very friendly. We were truly amazed.

Noelia·3 months ago

“Very overpriced for the overall value”

The rooms were clean. The room was not ready by check‑in time.

Irwin·3 months ago

“Great room with a fridge, but be careful with the breakfast if you have dietary restrictions.”

We liked the shower, which had twice the pressure of a previous hotel we’d stayed at during the trip. We truly appreciated the refrigerator in our room. The hotel clerk (I don’t remember his name) was very outgoing and courteous. We chose not to eat any of the breakfast items. First, my wife and I have dietary restrictions (no pork or seafood, plus she has celiac disease), but the food that had been set out was not labeled and we aren’t about to guess at what we’re eating (neither of us likes cereal). An employee came in and brought either food or juice (can’t remember for sure what she brought), but she was apparently too busy and hurried to look at anyone—otherwise, I would have asked her some questions. I then noticed there was one apple in a fruit basket, but when I picked it up, I observed what appeared to be a bruised spot where I’m guessing a worm had been, so I could only wonder how much attention/care is given to what is set out. I would say the breakfast options were the worst part of our otherwise enjoyable stay. We only stopped in Burlington so we could visit our niece and her husband; they later told us the hotels in this area are so pricey because it’s near a casino. We don’t gamble, so if we had known of a less expensive hotel away from the casino, we would have booked our room there instead.

Larry·4 months ago