Araucaria Plaza

“É complicado se hospedar num hotel no qual não se possa utilizar o restaurante”

The hotel service is very good and the staff are very attentive. However, the restaurant does not match the hotel’s standard. The starters we ordered for dinner were partly still frozen and partly cold, tasting very different from what we expected. Likewise the main courses were clearly under‑thawed, altering textures and flavors. We asked for pudding and brigadeiro for dessert, but were served two items that did not match the order—two thawed doughy wheat‑flour bases! We only tried each dish, yet the bill was R$325,00. The restaurant was disappointing.

Natali·2 weeks ago

The facilities were solid and the room was comfortable, yet the check‑in policy starts at 14:00. We arrived around noon, found one person in line for check‑out, and the front‑desk staff left us waiting an hour for check‑in. Natale handled it as soon as she appeared at the reception. We were on floor 5 and 2, dining in the city; I lost my patience and missed lunch. Even in highly competitive hotels in DF, this wasn’t typical. I wasn’t pleased with the reception service.

Séfora·2 weeks ago

“Encantadora”

The bed was incredibly comfortable and spotless, but I wished the window and balcony were unlocked so I could open them.

Juliana·2 weeks ago

“Boa”

I always rent the pre‑assembled crib! They do not respect the law on daily rates and 24‑hour check‑in.

Shayene·2 weeks ago

Breakfast was great, the room and bathroom were spacious, the bed was super comfy, and the linens were plush. The front‑desk service was excellent, and the price matched the value. A faint noise from neighboring rooms could be heard, and the omelette station lacked a hood so everyone left smelling of food. Still, the breakfast itself was wonderful.

Guilherme·2 weeks ago