★★★·Las Cruces·5.6
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or just type it — “around the 20th, three nights”
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The Big Chile Inn & Suites in Las Cruces offers air-conditioned rooms with private bathrooms, refrigerators, and free toiletries, featuring TVs, microwaves, and free WiFi. The hotel boasts a year-round outdoor pool, lush garden, outdoor seating area, and picnic spot. Amenities include free parking, full-day security, kitchenettes, and sofa beds, catering to diverse guest needs.
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How guests rate the property, aspect by aspect.
The chili pepper was basically the only highlight. The room was filthy, with bugs in the bathtub, cobwebs on the ceiling, and a stench like something had died. It was nasty. On top of that, a large dog at the front desk barked whenever I asked for anything.
Jane·A month ago
The location and price were good. The bed size was not a king.
Olivia·5 months ago
The place sits within 20 minutes of the Fairgrounds, which is convenient. I went to reception on Friday morning to ask for an iron, but none were available and they directed me to a nearby store. When I asked about an ice machine, they said there wasn’t one and that I could bring a cup back up to reception for a refill. The receptionist called my cell 15 minutes later to ask how many dogs I had in the room. I told him I had two for the night, but they weren’t actually in the room. He claimed my dogs were barking, and security said they were barking in my car. I explained that was impossible because I had slept in my car; the man next to us sleeps with a CPAP machine and I could hear it through the wall, so I grabbed a pillow and went to my car. I told him if he didn’t believe me he could check the security cameras. He mentioned several complaints from residents, so I asked who, and I’d only spoken to the man traveling on a motorcycle. I also had to avoid a drunk couple getting into their truck. After the call, my roommate and I went to reception to view the security footage, and the evening receptionist had come to the room and played with my two puppies, proving I had two. While we were talking, the receptionist’s dog behind the counter barked at us. He said he didn’t like my attitude and that I would need to leave by 10 am, and he was cancelling my final night.
Jessica·6 months ago
It seemed like a good location at a great price. Unfortunately, in the rush of my trip and so many hours of driving, I didn't read the fine print in the email. I couldn't stay there because check-in must be completed by 10:30, and I couldn't get there by then. I had to drive 4 more hours to get to a place where I could stay
Tammy·7 months ago
The staff were rude, double‑booked us and cancelled at the last second, so there was nothing I liked about the place. Everything and everyone was a disappointment.
Kendra·7 months ago