Leeds·8.2
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or just type it — “around the 20th, three nights”
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The Glassworks in Leeds offers comfortable accommodation with a fitness centre and free WiFi. Modern amenities include kitchenettes, private bathrooms, and tea and coffee makers in each room. Located 8 km from Leeds Bradford International Airport, the hotel is close to Leeds Town Hall, O2 Academy Leeds, and Trinity Leeds, with an ice-skating rink nearby. A continental breakfast is served.
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How guests rate the property, aspect by aspect.
The staff were brilliant and went out of their way to make sure we were welcomed and comfortable, the facilities were excellent, breakfast was basic but pleasant and the vibe around that part of the building was good; I had reservations about booking after reading some reviews but my concerns were completely unfounded.
Lindsay·A month ago
Breakfast was not that special, but it was still acceptable.
Malcolm·A month ago
Quite new, various facilities for guest/student use, (gym, common areas, desktop terminals, etc.,). No response from Glassworks Administrative staff despite writing messages and telephoning prior to arrival. also failed to assist/respond. Property shortcomings:- 1. Shower door wouldn’t close (incorrectly fitted) which resulted in water on floor. 2. No bath mat that could have resulted in an injury when exiting shower and stepping onto a wet tiled floor. 3. Toilet extractor fan didn’t appear to be working. 4. Despite ample wardrobe space, only one coat hanger was provided. 5. No kettle in room. Website photographs of room distinctly show a kettle in the kitchenette. When reception staff asked about this, they indicated a tea/coffee maker was available in reception. Advised us to buy or borrow a kettle if we wanted one in the room. 6. The mattress provided was only double size. It was placed inside a king-size duvet cover, and positioned on what appeared to be a king-size, purpose built, wooden bed frame. 7. Only 2 small pillows supplied. Breakfast was minimal, but acceptable. Had to continually ask for paper coffee cups, utensils and plates/bowls. After paying an additional 4-day parking fee, staff were unable to provide a receipt for this as they didn’t know how to extract one via the computer software. They eventually took my email address and indicated (three times) they would forward this to their accounts department for action. To date (2/8/26), nothing has been received despite checking out on 29/7/26
John·2 months ago
Breakfast was OK and the location was OK; the staff were kind but could not help with the unbearably high temperature in the room, which stayed above 30 °C even at night and we couldn’t open the windows fully to get any cooler air; we had to check out earlier than planned to move to a hotel with air conditioning, but no refund was provided; additionally, I requested an invoice for a business trip during reservation but was told they “cannot” provide invoices only after checking out.
Blaž·2 months ago
The location is close to the city centre.
Heather·2 months ago