“L’hôtel agréable mais le séjour gâché par le plagiste”
The hotel was elegant, calm and very well kept; the room was comfortable with high‑quality bedding and a nice view of the pool. Director M. Maxence Blondel was always present, smiling and attentive without being intrusive. The reception staff were available and pleasant. The shuttle service was flawless, with new, luxurious, well‑maintained vehicles that made for comfortable trips. We also loved the spa and the evening restaurant. However, the beach management was unacceptable: the first row of loungers was almost taken over by outsiders, while paying guests were left out; the beach manager was very unpleasant and indifferent to our comments, giving the impression that outsiders were favored over hotel guests. This level of service was disgraceful for a hotel of this class and ruined a large part of my stay, making me feel like I was on a public beach. The service and politeness of some servers at Jardin Tropezina beach were also lacking.
Katarzyna2 months ago