★★★★★·Beijing·8.8
01
or just type it — “around the 20th, three nights”
02
03
Located in Beijing, the Sheraton Grand Beijing Dongcheng Hotel offers easy access to the subway Line 12 An Zhen Qiao Station and Beijing Global Trade Convention Centre. This hotel features an indoor pool, fitness centre, and free parking. Spacious rooms come with iPod docks, tea/coffee facilities, and marble bathrooms. The hotel is 300 metres from Hepingqiao Metro Station and 5 km from Wangfujing Shopping Street.
04
05
06
How guests rate the property, aspect by aspect.
The staff were responsive, friendly, attentive, and understanding, always ready to solve any problem. Nothing negative; everything was excellent.
Dmitrii·5 months ago
If you’re not Chinese, stay far away from this place. It was the worst hotel experience I’ve ever had. I got severe food poisoning from room service, ended up in the hospital with a huge bill, and the hotel promised to cover the hospital and room‑service costs but never did. Three days later, I was still charged for the room service they said they'd pay, and there was no update on the hospital bill. My flight was that afternoon, so I left, and they promised an email the next morning, but four days later nothing came. I also had to put down a large deposit on top of the agreed price and haven’t gotten it back after multiple contacts, so I effectively paid 1.5× the original rate. On top of that, I was told the room was non‑smoking, yet as soon as the AC was off the cigarette smell filled the room—disgusting. The only way to get rid of it was to keep the AC running 24/7, which was obnoxiously loud. Aside from one Spanish man—probably their English translator—the staff were useless and indifferent. If the hotel ever responds to this complaint, it will only show how two‑faced they are, caring about image but not about helping when they should. I hope no one else suffers what I did and avoids this place to protect their money and health.
Jack·7 months ago
Modern, clean, great location
Rosa·7 months ago
The hotel offered a diverse breakfast spread, a convenient location near a metro station, and a pool that stayed open until 11 PM, making it a pleasant stay. However, the limited English spoken by the reception staff presented a minor challenge.
Alex·9 months ago
This hotel offers a convenient location with easy access to public transportation and a variety of dining options nearby. However, the breakfast selection falls short of expectations. The hotel's proximity to the subway and abundance of food choices nearby make it a great choice for travelers.
Wee·10 months ago