The rooms were comfy and the pool was a highlight, but the service left something to be desired. The staff seemed distracted and the response time was slow. Overall, a decent stay if you’re mainly after the amenities.
Симеонова2 months ago
★★·Velingrad·8.7
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or just type it — “around the 20th, three nights”
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Family Hotel Iv in Velingrad offers spacious family rooms with private bathrooms, walk‑in showers, free WiFi, refrigerators, TVs, and work desks. Guests enjoy a hot spring bath, year‑round outdoor pool, terrace, garden, and a dedicated children’s play area. The on‑site restaurant serves local specialties, continental breakfast, and barbecue.
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How guests rate the property, aspect by aspect.
The rooms were comfy and the pool was a highlight, but the service left something to be desired. The staff seemed distracted and the response time was slow. Overall, a decent stay if you’re mainly after the amenities.
Симеонова·2 months ago
The staff were friendly and helpful, which made up for the dust everywhere from the new hotel construction. I kept bumping into a few specks of dust, but the people on the floor were quick to clean up.
Валентин·2 months ago
The food was tasty and the atmosphere was relaxed, making it a pleasant place to unwind. I didn’t notice any major drawbacks during my visit.
Ружа·3 months ago
Everything we saw was a plus: the warm pool, the hot food, and the welcoming host. We’ll definitely return as soon as we can.
Ружа·5 months ago
Cozy, clean, and the food was delicious – a perfect little getaway. No complaints to add.
Ружа·5 months ago