The staff stepped in and ordered take‑out for us since we didn’t have a Chinese phone line, which was a real help.
The hotel is close to the safari park and Disney, with a convenient shuttle that made getting there easy.
with a convenient shuttle that made getting there easy.
Distilled by Parley from the 4 most recent of 7 verified guest reviews
1 double bed
35 m² · 2 twin beds
Beds 7.5/10 · 1 guest mentions them
35 m² · 2 twin beds
Beds 7.5/10 · 1 guest mentions them
32 m² · 2 twin beds
Beds 7.5/10 · 1 guest mentions them
35 m² · 1 queen bed
Beds 7.5/10 · 1 guest mentions them
60 m² · 1 king bed · Suite
Beds 7.5/10 · 1 guest mentions them
35 m² · 2 twin beds
Beds 7.5/10 · 1 guest mentions them
38 m² · 1 queen bed
Beds 7.5/10 · 1 guest mentions them
35 m² · 1 queen bed
Beds 7.5/10 · 1 guest mentions them
They offer late‑night and breakfast service, but the room had a slight odor.
“Helpful staff, but sparse buffet”
The staff stepped in and ordered take‑out for us since we didn’t have a Chinese phone line, which was a real help. Unfortunately the buffet didn’t offer many choices, so we felt a bit limited there. Overall, the service saved the day but the food spread left something to be desired.
“Modern hotel, upgrade after check‑in hiccup, limited breakfast”
The hotel feels modern with brand‑new facilities, though they initially couldn’t locate our reservation despite having it confirmed, so we waited a while before checking in. After that delay they upgraded us to a higher‑category room, which was a nice gesture. The breakfast leaned heavily Asian with very little Western options, and they never replied to our emails asking about free airport transfers; the only free shuttle they offered was from the hotel back to the airport.
“Decent location, but a nightmare otherwise”
I chose this place because it’s only about a half‑hour from Pudong Airport, but everything else was disappointing. The room looked old and was dirty, with smoky‑smelling sheets, and the bathroom didn’t work at first – they moved us quickly but the new room was still shabby. The lobby and breakfast area were filthy, cigarette butts by the elevators, greasy smells, and the kitchen staff were rude and uninterested, making the included breakfast feel like a waste.
“Friendly staff and good shuttle, but far from downtown”
The service here was genuinely attentive; the staff were upbeat and helped us overseas Chinese guests a lot, which we really appreciated, and both breakfast and the night snack were solid. The hotel is close to the safari park and Disney, with a convenient shuttle that made getting there easy. The downside is the distance to the Bund and Oriental Pearl – a taxi ride takes over an hour, which is a hassle if you want to see those spots.
They offer late‑night and breakfast service, but the room had a slight odor.
“Decent location, but a nightmare otherwise”
I chose this place because it’s only about a half‑hour from Pudong Airport, but everything else was disappointing. The room looked old and was dirty, with smoky‑smelling sheets, and the bathroom didn’t work at first – they moved us quickly but the new room was still shabby. The lobby and breakfast area were filthy, cigarette butts by the elevators, greasy smells, and the kitchen staff were rude and uninterested, making the included breakfast feel like a waste.
“Helpful staff, but sparse buffet”
The staff stepped in and ordered take‑out for us since we didn’t have a Chinese phone line, which was a real help. Unfortunately the buffet didn’t offer many choices, so we felt a bit limited there. Overall, the service saved the day but the food spread left something to be desired.
“Friendly staff and good shuttle, but far from downtown”
The service here was genuinely attentive; the staff were upbeat and helped us overseas Chinese guests a lot, which we really appreciated, and both breakfast and the night snack were solid. The hotel is close to the safari park and Disney, with a convenient shuttle that made getting there easy. The downside is the distance to the Bund and Oriental Pearl – a taxi ride takes over an hour, which is a hassle if you want to see those spots.
“Modern hotel, upgrade after check‑in hiccup, limited breakfast”
The hotel feels modern with brand‑new facilities, though they initially couldn’t locate our reservation despite having it confirmed, so we waited a while before checking in. After that delay they upgraded us to a higher‑category room, which was a nice gesture. The breakfast leaned heavily Asian with very little Western options, and they never replied to our emails asking about free airport transfers; the only free shuttle they offered was from the hotel back to the airport.
