The service, room, breakfast, staff, views, swimming pool, and easy access to the manager were all excellent, but the Wi‑Fi was not good.
Shelar6 months ago
Just a moment…
★★★·Pānchgani·8.0
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or just type it — “around the 20th, three nights”
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Jumbo Serene in Panchgani offers spacious family rooms with private bathrooms, refrigerators, TV, electric kettle, and wardrobe, complemented by free toiletries and Wi‑Fi. Guests enjoy a scenic swimming pool, sun terrace, lush garden, indoor/outdoor play areas, badminton hire, and a games room. The on‑site restaurant serves Indian cuisine with vegetarian options, while concierge, shuttle, parking, and tour desk services enhance convenience.
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How guests rate the property, aspect by aspect.
The service, room, breakfast, staff, views, swimming pool, and easy access to the manager were all excellent, but the Wi‑Fi was not good.
Shelar·6 months ago
The stay was decent overall, but there were some issues that kept it from being perfect.
Arwa·A year ago
The place is clean and neat. We had paid to stay here for 3 nights, but the service and hospitality here was so poor that we checked out in 2! Basic things like drinking water was not provided. Food also was an issue, breakfast doesn’t start until after 9/9.30. No staff is available to provide lunch till 1.30 pm. This place is a big no no if you’re travelling with a baby. Approach is poor and extremely poor service. No warmth and service from the staff
Aditi·A year ago
The hotel was neat and clean, located near the heart of Panchgani, with spacious rooms and a dining area that offers a beautiful view. However, the road to the property is in bad condition and risky to travel from the main road. They need to hire an experienced cook and offer a wider variety of food.
Palsuledesai·2 years ago
The rooms are new and well‑maintained, but the food was not to my liking and the taste could be improved. The roads are very poor, and the parking space needs upgrading.
Suparna·2 years ago