“Dirty.”
The carpet and sheets were dirty and stained, and the carpet looked like it hadn’t been vacuumed. The AC leaked a huge puddle, and a cockroach was on the bench seat at the breakfast buffet.
Lauren4 days ago
★★★★·Ambon·7.4
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or just type it — “around the 20th, three nights”
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The 4-star Swiss-Belhotel Ambon in Ambon City offers panoramic mountain and sea views. Each room features a 32-inch flat-screen TV, cable TV, air conditioning, minibar, private bathroom, seating area, work desk, hairdryer, and tea/coffee maker. The hotel provides a fitness centre, spa with massage services, and free parking. It's a 45-minute drive from Pattimura Airport.
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How guests rate the property, aspect by aspect.
The carpet and sheets were dirty and stained, and the carpet looked like it hadn’t been vacuumed. The AC leaked a huge puddle, and a cockroach was on the bench seat at the breakfast buffet.
Lauren·4 days ago
The staff were friendly, but it took a whole day before I could connect my internet.
Luhulima·A week ago
Everything had stains, mold, peeling wallpaper, a bad smell, and little oxygen. There were signs for the swimming pool, but they couldn’t be found (coming soon).
Casper·A week ago
The room was the most comfortable and well‑furnished I've ever stayed in Ambon—truly a hotel experience. It feels a bit pricey, especially the restaurant, and I don't get why it doesn't have higher ratings; many competitors get higher scores despite being terrible.
Brian·A week ago
It was lovely, nothing to add.
Craig·2 weeks ago