“Awful.”
There was no water in our room, no hot tub, and after receiving a refund I left.
MaralynA month ago
Just a moment…
★★★·Lethbridge·8.2
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or just type it — “around the 20th, three nights”
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The SureStay Plus Hotel by Best Western Lethbridge offers family rooms with interconnected options, featuring work desks, refrigerators, microwaves, and tea and coffee makers. Guests enjoy free WiFi, a fitness centre, hot tub, and 24-hour front desk services. Located 5 km from Lethbridge Airport, the hotel offers easy access to hiking, cycling, and ice-skating activities, with free on-site parking and a complimentary breakfast.
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How guests rate the property, aspect by aspect.
There was no water in our room, no hot tub, and after receiving a refund I left.
Maralyn·A month ago
The bed was comfortable and the room was standard, but when I asked about checking in 30 minutes early they said the room could be ready yet a $40 fee was required just to inquire about early check‑in before 3 pm; I’d be dropping bags off for a wedding at 3 pm, so I wondered if the room could be ready without paying priority, and I was told any check‑in before 3 pm meant a $40 fee—this was the first time I’ve seen such an aggressive charge for a close early check‑in. The breakfast wasn’t great, with minimal choices compared to most hotels offering breakfasts at this price point.
Samantha·A month ago
The TV was noticeably larger than expected.
Tony·A month ago
The hotel is well‑situated and pet friendly, though the price is a drawback.
Jamie·A month ago
Everything was always clean, the staff were friendly and helpful, and the breakfast was good.
Heidi·A month ago