Holiday Inn Express Hotel & Suites West Monroe by IHG

“I had a very disappointing stay. The room was not clean and had a strong, unpleasant odor as soon as I walked in. There”

I had a very disappointing stay. The room was not clean and had a strong, unpleasant odor as soon as I walked in. There was a noticeable smell of urine throughout the room, which made it very uncomfortable. The carpets were wet, and the entire room felt damp and musty. Overall, the cleanliness and condition of the room were far below expectations, and I would not recommend staying here

Sumantra·2 months ago

“All in all we had a wonderful stay”

The pool and breakfast were great and the room was very comfortable. The back door to the parking lot coming down from the stairs stayed open all night and you could literally walk straight back into the hotel without your key… not safe at all, anyone could enter and that’s not safe… maybe fix the doors coming from outside so that only guests that have key cards may enter that’s the safest way.

Dalton·2 months ago

“It was definitely an awesome experience and we will definitely be back.”

Super clean, the pool was awesome, and it always smells good. Kinda pricey, but I understand they have to make money.

Kory·3 months ago

Great location but I specifically requested 2 beds on the website and only got 1 bed. Wanted 2 beds and only got 1.

Schultz·7 months ago

“This place was a gem. Very clean, the rooms were great!”

I was thoroughly impressed with the cleanliness of this hotel. In fact, I was so pleased that I couldn't think of anything I disliked about it - it was a very pleasant stay.

Nancy·8 months ago