“I felt really relaxed no noise just peaceful. I really enjoyed the scenery and all amenities!!”
The newer, modern open‑concept design is very nice, and there were no complaints.
MauricaA month ago
Just a moment…
★★★·Smyrna·9.7
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or just type it — “around the 20th, three nights”
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The Courtyard by Marriott Nashville Smyrna offers air-conditioned rooms with free WiFi. Guests enjoy a fitness centre, restaurant, bar, seasonal outdoor pool, and outdoor fireplace. Located 23 km from Nashville International Airport, the hotel is near Lane Motor Museum and Johnny Cash Museum. Amenities include a lounge, minimarket, and electric vehicle charging station. American cuisine is served on-site.
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How guests rate the property, aspect by aspect.
The newer, modern open‑concept design is very nice, and there were no complaints.
Maurica·A month ago
Summary of this review
The customer service was good.
Torres·2 months ago
The rooms were quiet, the beds comfy, and everything was clean. The staff were very helpful and friendly. The only downside was that breakfast wasn’t included for free.
Michelle·3 months ago
Everything else was fine, honestly. The problem was a creepy guy at the bar who was rude to the staff; I felt bad for the front‑desk lady and bartender. He made our family uncomfortable, so I double‑checked that the staff were okay after we took our two babies upstairs. He should be banned. I heard some background noise. Please protect your staff and guests and stop that guy from coming in.
Brett·4 months ago
The bed was comfortable. I usually don’t leave negative reviews, but this stay was very disappointing. At check‑in, the staff never properly registered us, so our room was listed as vacant. As a result, two unknown people walked into our room while we were inside getting dressed, because they apparently had been assigned the same room number. That was completely unacceptable and felt unsafe. We reported the issue and were offered complimentary breakfast for the rest of our stay, but the breakfast was not good at all and I wouldn’t recommend it. Other problems included a broken bathroom fan; the room had a coffee pot but no stirrers, sugar, creamer, napkins, or paper towels; no safe; housekeeping only partially cleaned the room—made the bed but didn’t change sheets or comforter even after coffee was spilled; trash wasn’t taken out, the floor wasn’t swept, and the restroom wasn’t cleaned—only towels were replaced. It was raining during our stay and I slipped near the entrance because the caution sign was lying flat on the ground instead of standing upright to warn guests that the floor was slippery. Overall, it was a very frustrating experience and not what I expected from a hotel stay.
Mary·5 months ago