“خدمات سيئة”
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AmrA week ago
Just a moment…
★★★·Luxor·6.8
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or just type it — “around the 20th, three nights”
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The New Pola Hotel in Luxor features air-conditioned rooms with private bathrooms, balconies, minibars, and flat-screen TVs. Guests relax by the rooftop pool, sun terrace, and outdoor fireplace. Located 9 km from Luxor International Airport, the hotel is near Luxor Temple (1.2 km), Luxor Museum (3 km), and Karnak Temple (3.8 km), with a paid shuttle service and 24-hour front desk available.
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How guests rate the property, aspect by aspect.
Most services.
Amr·A week ago
I was hoping the price would justify the stay, but I had to leave. The experience was terrible. I’m trying to get a refund via my credit card, but the hotel didn’t cooperate. The air‑conditioning was broken, the room smelled musty—like a different word for dirty—and there was no Wi‑Fi. The overall look felt outdated.
Evan·3 months ago
The place was quiet and Maria treated us well, but the owner’s attitude was uncomfortable and made me feel like a nuisance. He was arrogant, didn’t respect guests, and there was no breakfast or any other service—overall service was very poor.
Asem·5 months ago
The location and view are great, but it’s noisy and there’s no breakfast.
Stephan·6 months ago
Right in front of the Nile and a short walk to Luxor Temple, with plenty of restaurants nearby; the room and bathroom were spotless. The two single beds felt a bit cramped for two adults and kids.
Kaumarjya·6 months ago