★★★★·Tulum·8.2
01
or just type it — “around the 20th, three nights”
02
03
Casa Gitano in Tulum offers 4-star comfort with air-conditioned rooms featuring private bathrooms, terraces, and sea views. Each room includes a work desk, minibar, and free WiFi. The hotel features an infinity pool, sun terrace, and lush garden, along with a restaurant, bar, and coffee shop. It's located near South Tulum Beach, Tulum Archeological Site, and Sian Ka´an Biosphere Reserve, with beach access and attentive staff.
04
05
06
How guests rate the property, aspect by aspect.
The location is good, Victoria is friendly, and the room size is decent. The breakfast is paid and terrible, the pool isn’t amazing and really small.
Ksenia·A month ago
The scenery is beautiful, the hotel is very clean, spacious, and has a magnificent terrace with lovely vegetation. The beach is sandy but not their fault. The hotel feels like a ghost town with only five guests, so there’s nothing at the hotel! The safe stopped working due to a battery issue; we couldn’t retrieve our passports, keys, etc. a few hours before departure. Only the security was there and reactive, but the result was that I was asked to pay 6 500 pesos!!! In a dream!!! I was also asked to pay 6 200 pesos for bottled water in the room—too expensive!!! I asked for an invoice but didn’t get one. I paid in cash to the security, who said he hadn’t received the money from his management! I filmed the scene, sent it to the hotel on WhatsApp, and the case is closed. They shouldn’t open this establishment if it’s a ghost hotel; otherwise, it should be great in high season, but it’s a shame.
Séverine·A month ago
The staff were very attentive, the room was comfortable and clean. Maybe a bit more variety in the food, and some prices are a bit high.
Perez·A month ago
Everything: the location, the meals, the service, the pool. Nothing to criticize. It’s a perfect stay.
Frederic·2 months ago
I loved the top location, the vibe was great, the pool was beautiful, the staff were friendly and helpful, and the restaurant was tasty! The room finishes weren’t always as careful as they could be.
Didrik·2 months ago