“Muito pessima a estadia sem sabonete sem toalhas”
The bed was great, but the cleaning and tidying were lacking.
Itel2 months ago
Just a moment…
São Paulo·5.7
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or just type it — “around the 20th, three nights”
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São Paulo Ibirapuera offers a tranquil garden, complimentary Wi‑Fi, and a modern fitness center with lift access. Guest rooms feature air‑conditioning, private washing machines, refrigerators, work desks, and flat‑screen TVs. Situated 4 km from Congonhas Airport, the hotel lies within 5 km of Ibirapuera Park, Ciccillo Matarazzo Pavilion, and 7 km from MASP, providing easy cultural and business access.
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How guests rate the property, aspect by aspect.
The bed was great, but the cleaning and tidying were lacking.
Itel·2 months ago
The accommodations had an excellent bed, and there was nothing I didn't like.
Marcelo·3 months ago
When I checked in after 10 am, the reception was very slow and poor; there was no line, but it was clear they were unprepared. As a frequent guest, I had never experienced such a bad service before. I received no information about the app and had to go downstairs to understand it better, and the service remained awful.
Alexandre·5 months ago
The hotel is excellent, well‑located, and has great infrastructure, yet the room was poorly maintained. It wasn’t tidy when I arrived, the blanket was dirty and never changed, the air conditioner didn’t work and it got very hot. The flat was terrible and I don’t recommend it.
Murilo·10 months ago
The bed was large and comfortable, but the bathroom was dirty, the faucet was filthy, and everything felt old.
Barbara·A year ago