“Stupenda”
The room was stunning, everything was spotless, the staff in the room were great and nothing was missing, but everything was bad.
Elisabetta3 weeks ago
Just a moment…
★★★★·Mugnano di Napoli·6.4
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or just type it: “around the 20th, three nights”
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Hotel El Pamas in Mugnano di Napoli offers spacious rooms with comfortable beds, modern amenities, free WiFi, air-conditioning, and private balconies with garden or city views. The hotel features a lush garden, terrace, bar, hot tub, spa bath, and plunge pool. It's 9 km from Naples International Airport, near Museo e Real Bosco di Capodimonte and Catacombs of Saint Gennaro, with Italian and international cuisine on site.
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How guests rate the property, aspect by aspect.
The room was stunning, everything was spotless, the staff in the room were great and nothing was missing, but everything was bad.
Elisabetta·3 weeks ago
Nothing, but everything was bad.
Federica·A month ago
The toothbrush that comes with the room was surprisingly clean, but the breakfast had only one coffee and one croissant, the toilets in the room were noisy, and the hotel was noisy.
Patrick·A month ago
Breakfast at the 4* hotel offered only yogurt or a croissant with coffee or juice, and you had to choose a day in advance. The croissant was microwaved. Breakfast was served in the lobby. The hotel offers hourly services – there was noise and shouting all night, cleaning at any time of day and especially at night. The staff were unpleasant. The hotel did not honour the free cancellation with a refund, which was guaranteed by booking. After reporting the inability to cancel, I received a phone from the reception in my room, and a recorded message played over the headset saying “why did you report this to booking? How could you?” It was a joke and a disgrace supposedly from a 4* hotel. Drama.
Karolina·3 months ago
The staff were great and everything else was good.
John·3 months ago