The spot’s location is great, but the place was dirty, and the linen matched that mess. The receptionist didn’t respond at all, which made the whole experience disappointing.
Bilal4 months ago
Just a moment…
★★·Cisauk
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or just type it — “around the 20th, three nights”
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Serpong Garden NATURE INN offers bright 2‑star rooms with air‑conditioning, private bathrooms, balconies and garden or pool views, equipped with TV, electric kettle and complimentary toiletries. Guests enjoy a rooftop pool, fitness centre, lush garden, 24‑hour front desk, minimarket, children’s playground and luggage storage. Located 29 km from Soekarno‑Hatta Airport, it’s near Indonesia Convention Exhibition, Pondok Indah Mall and Plaza Senayan.
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How guests rate the property, aspect by aspect.
The spot’s location is great, but the place was dirty, and the linen matched that mess. The receptionist didn’t respond at all, which made the whole experience disappointing.
Bilal·4 months ago
We could talk to someone on WhatsApp, which was a plus, but finding the right person for check‑in was a hassle. We were two guests and only one towel was provided; even after asking via WhatsApp on both the first and second day, we never received a second one. Cleaning was almost nonexistent—I had to unblock the shower and sink drains myself from hair and trash.
Giovanni·A year ago