“Nós quesitos higiene e café da manhã, principalmente, a sensação é de se estar em um hotel 3 estrelas.”
The beds were very comfortable, the room was spacious, the view of the Rio was pretty, the closets were good, and there was enough space for luggage and shoes. The cleaning was not very good; right after arrival, when I tried to put a backpack in a niche on the nightstand, it was dusty, so I complained about the dust on the furniture and they moved us to a different room. The location, despite the view, is far from everything. Breakfast was disappointing, far below the standards of a five‑star hotel: there was only one type of bread, the juices were boxed, the cup yoghurts were low quality, the protein options were just eggs, there was only one type of cheese, mozzarella, and a lower‑quality ham, milk, and butter. No cakes were offered, only a bland medium‑size “luna” and a few cookies for snacking. The toilet paper in the rooms was low quality. Overall, this hotel does not deserve five stars; at most I would give it three.
SamiraA month ago