They claimed the amount charged was wrong through the booking platform and forced me to cancel my reservation.
Luciano2 months ago
Just a moment…
Gurupi·7.6
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or just type it — “around the 20th, three nights”
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20 m² · 1 twin bed · Sleeps 1
This Single Room with Private Bathroom has one bed and sleeps 1 guest. The private bathroom is equipped with a bathtub or shower, toilet, towels, toilet paper, and free toiletries.
50 m² · 2 twin beds · Sleeps 2
The Via Norte Hotel's Double Room offers exceptional comfort, a spacious layout, and modern amenities, including a flat-screen TV, minibar, and free Wi-Fi. The private bathroom features a shower and complimentary toiletries, ensuring a highly comfortable stay.
20 m² · 1 queen bed · Sleeps 2
The Via Norte Hotel's Family Room offers exceptional comfort, a spacious layout, and modern amenities, including a flat-screen TV, minibar, and free Wi-Fi, along with a private bathroom and air conditioning for a highly comfortable stay.
20 m² · 3 twin beds · Sleeps 3
The Via Norte Hotel's Triple Room offers spacious accommodations, featuring three twin beds and a private bathroom. Amenities include a flat-screen TV, minibar, and free Wi-Fi, providing guests with exceptional comfort and convenience.
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The Via Norte Hotel in Gurupi features air-conditioned rooms with private bathrooms, work desks, and free toiletries, along with TVs, minibars, and wardrobes. Guests can unwind on the sun terrace, enjoy the garden, and swim in the outdoor pool. The hotel offers a restaurant, bar, free WiFi, private parking, and convenient services like private check-in, lounge, and 24-hour front desk.
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How guests rate the property, aspect by aspect.
They claimed the amount charged was wrong through the booking platform and forced me to cancel my reservation.
Luciano·2 months ago
The hotel refused my booking made through Book, claiming the rate was wrong and that I would have to pay an additional almost 200 reais to stay. It was late and I was exhausted from traveling, so I ended up paying more for the stay, a truly frustrating situation.
Nascimento·3 months ago
Everything was great, except the breakfast lacked a microwave.
Assis·5 months ago
The place was very clean and in a convenient location.
Ana·6 months ago
The only highlight was breakfast: the cheese bread (“pão de queijo”) was genuinely delicious, and the fresh bread was good too. However, the property is extremely outdated and poorly maintained. Almost everything looks worn or damaged: stained floors, marked doors, dirty curtains, and a bathroom mat heavily stained with bleach. The bathroom had visible mold, rusty fixtures, a very small sink with no practical space for toiletries, and the electric shower was subpar. The overall vibe is unpleasant—not necessarily dirty, but so old and deteriorated that touching anything feels uncomfortable.
Marilia·6 months ago