“Will never stay here again”
Nothing good about this hotel; it was truly awful. The self‑check‑in machine glitching meant my colleague and I, who booked two rooms under my name, could only see one room; the key card didn’t work when loaded, and everyone in the queue had reservation problems. We called customer service, who then loaded the cards via a ring camera and a machine on another floor, fixing the second room. We wasted a lot of time and nerves and almost left for another hotel. The room was much smaller than the photos, which were clearly taken with a wide‑angle lens. On the first night, there was no hot water for a shower; the room’s cleanliness was poor, with bits on the bathroom floor; the overall standard felt cheap, with the cheapest brown rough toilet paper and thin paper sheets, and the AC in my room didn’t work.
Beata·5 days ago