★★★★·Valladolid·8.4
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or just type it — “around the 20th, three nights”
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Hotel Kuxtal in Valladolid features family rooms with air-conditioning, private bathrooms, and free WiFi, including TVs, hairdryers, and toiletries. Guests can unwind in the garden, on the terrace, or by the outdoor swimming pool, and enjoy a rooftop pool and bar. Strategically located 145 km from Tulum International Airport and 45 km from Chichen Itza, the hotel offers 24-hour front desk, room service, and free on-site parking.
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How guests rate the property, aspect by aspect.
Generally a good hotel, friendly staff, very cheap. Rooms are rather functional. Location is top. BUT in our room there was an extremely unpleasant smell in the bathroom. I’m not sure if it was mold or something else. The stay in the bathroom was only very brief.
Hannes·3 days ago
I was thrilled with the location, just a 5‑minute walk from the tourist square, and the pool was fantastic. The room was spacious and the cleaning was spotless. However, they force you to sign a restrictive conditions document that feels almost suffocating; you’re not allowed to bring paper to the bathroom (so what do you do with a bellyful of waste? throw it in the trash). Any stain on the sheets costs extra, and the shower pressure is weak, making it hard to rinse soap off. When we arrived 1h40 early and asked to check in, they charged 100 pesos per hour for early entry even though the room was ready and clean, which felt like an abuse.
Marta·4 days ago
Check‑in was smooth, but the on‑site rates were higher than the online price, so I booked a room nearby the city center, clean and with a great rooftop pool. The beds were comfortable, the air conditioning quiet, and the water was clean. We stayed only one night, so the lack of a wardrobe wasn’t a major issue since we didn’t bring many clothes.
Konrad·2 weeks ago
The location is good, the rooms are nice, clean, and newly renovated. The downside is that each room has only a tiny window and offers no noise‑cancelling features.
Natalie·2 weeks ago
The parking is convenient and the staff are friendly. The only drawback is the low water pressure.
Alfredo·2 weeks ago