I was thrilled by how helpful and friendly the staff were, the hotel surpassed my expectations, and my room was ready earlier than expected, which really eased my stress.
Kristie5 days ago
Just a moment…
★★★★·Chicago·7.8
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or just type it: “around the 20th, three nights”
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The Embassy Suites by Hilton Chicago Downtown Magnificent Mile features suites with separate living rooms and bedrooms, flat-screen TVs, and Chicago skyline views. Located two blocks from restaurants and shops, it offers a free daily breakfast and evening reception. A heated indoor pool, fitness centre, and business centre are on-site. The hotel is steps from Michigan Avenue, Millennium Park, and the Sears Tower.
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How guests rate the property, aspect by aspect.
I was thrilled by how helpful and friendly the staff were, the hotel surpassed my expectations, and my room was ready earlier than expected, which really eased my stress.
Kristie·5 days ago
The staff were generally good and polite, and no one did anything wrong, but they could be more patient and understanding with guests who aren’t fluent in English; I felt uneasy at times when my English confused or surprised them, and a bit more patience, empathy, and willingness to understand would make the experience far more welcoming for international visitors.
Najwa·6 days ago
The two‑room suite was very nice and the extra space was appreciated; the included breakfast was excellent, and I can’t think of anything we didn’t like.
Rob·A week ago
The property is beautiful and clean, and I have no comment.
Anthony·A week ago
The breakfast was great, and the location is excellent.
Scott·2 weeks ago