“Мы выселились через 10 минут после заселения”
The location is good, but the room photos don’t match reality; the rooms are shabby and not cozy.
Oksana4 months ago
Just a moment…
★★★★★·Sanya·9.0
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or just type it — “around the 20th, three nights”
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The Sanya Rock Platinum Sea View Hotel, a ship-shaped property, is located in Sanya Bay, 12 km from Sanya Phoenix Airport and 6 km from Sanya Railway Station. The hotel offers 360-degree sea views from its 25th-floor skyway, buffet breakfast, free WiFi, and a business centre. It is close to Haiyue Plaza, Pearl Plaza, and Jinjiling Park, with rooms featuring flat-screen TVs and private bathrooms.
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How guests rate the property, aspect by aspect.
The location is good, but the room photos don’t match reality; the rooms are shabby and not cozy.
Oksana·4 months ago
The property needs some upkeep, and the rooms with open bathrooms feel too comfortable. The space is large, and the staff are friendly and try hard to meet expectations. The restaurant staff can be a bit rude, maybe because they’re not used to many foreign guests, and the food there is best avoided. The building is old with a pool that has strict hours; if that’s what you want, this isn’t the place. The street is busy, but it’s far from the city centre and local shops.
Jose·6 months ago
Breakfast far exceeded my expectations with a very rich selection of dishes, though the light breakfast buffet was a bit bland, the translation help was useful.
Marek·6 months ago
The staff were pleasant and always smiling, and the sunset view was beautiful with a wide breakfast buffet, but none of the hotel employees spoke English, the fourth‑floor pool was tiny and had only four loungers—which is pitiful for a hotel of this size—there was no lobby bar despite being listed, ongoing construction next door created noise all day even on higher floors, and the property simply didn’t live up to its five‑star rating.
Lucie·6 months ago
The hotel’s location is fantastic—close to the beach, markets, shopping centres, and the airport. It’s a brand‑new property with all new equipment, comfortable beds, and high‑quality plumbing. When I asked, they upgraded my room to a sea‑view room free of charge. They try to fulfill any request as quickly as possible. The breakfasts are lovely, featuring both local and European cuisine, and surprisingly they don’t take tips at all. The only downside is the pool isn’t heated, which cuts down on usage time, and the surrounding construction slightly spoils the view.
Igorshch·6 months ago