★★★★·Hanoi·8.3
01
or just type it — “around the 20th, three nights”
02
03
Bendecir Hotel & Spa in Hanoi offers family rooms with air-conditioning, private bathrooms, and modern amenities, including work desks, minibars, and free WiFi. The hotel features a spa, sun terrace, restaurant serving Vietnamese cuisine, bar, fitness centre, and wellness packages. Located in the city centre, it's within walking distance to Hoan Kiem Lake, Hanoi Opera House, Thang Long Water Puppet Theater, and Trang Tien Plaza.
04
05
06
How guests rate the property, aspect by aspect.
The location is good, close to old town attractions. It’s quiet and relatively calm. The staff were very helpful, suggesting places to visit and good food. I admit the breakfasts are plentiful and there’s plenty to choose from. However, it would be worth investing in tight hoses and seals at the toilet for washing.
Ewa·A month ago
The location is pretty good, very close to Hoan Kiem Lake. The reception staff are super friendly, welcoming and helpful. Housekeeping staff were nice as well. Two huge problems: first, the room has no windows at all—there are windows, but they’re sealed and can’t be opened. The room smells really bad and you can’t let any air in—moldy/sweaty smell is your welcoming surprise when you first step in. The bathroom generally smells like feet somehow. Moldy spots and smell, but it’s hard to find hotels in Hanoi that don’t have this problem. Second, the breakfast. The breakfast area is tiny, the breakfast hours are also very short (shortest we had during a long trip to Vietnam with many stops all over the country). The result is that everybody wants to eat breakfast at roughly the same time, but there’s no room at the buffet, and then there are no seats available most of the time. The staff member in charge of seating (yes, they actually need a person to manage this mess) then has to ask people to move to smaller tables all the time, or ask them “you finish?” all the time… Not very pleasant if people have to move or finish breakfast quickly for you to sit. Also even though there’s AC, one side of the room gets hot as hell—this is where the single seats are located (facing the closed blinds), we had to sit there once also as a family of 4, all facing the wall 🤣 Oh and the breakfast buffet also really lacks attractive options—we’ve had fast better on our trip.
Florian·A month ago
Good breakfast. Very attentive staff and a pleasant room.
Daniel·A month ago
The room was small and the bathroom lacked any storage space.
Inbal·A month ago
The hotel sits near Hoan Kiem lake and the old quarter, the breakfast selection was great, rooms were a decent size, staff were friendly and helpful, and the price was very reasonable; however, the rooms look a bit worn and need some general repairs—nothing unusable, just a few updates and fixes for high‑traffic wear.
David·2 months ago