The bed was comfy and the room felt cozy.
SimonéA month ago
Cyangugu·10.0
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or just type it — “around the 20th, three nights”
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Essencia Kivu Hotel in Cyangugu offers comfortable accommodations with family rooms, private bathrooms, balconies, air-conditioning, minibars, and free WiFi. The hotel features a spa, sun terrace, lush garden, restaurant, bar, and fitness room. Located 3 km from Kamembe Airport, it serves American, buffet, and à la carte breakfasts, and offers themed dinner nights, a 24-hour front desk, and concierge services.
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How guests rate the property, aspect by aspect.
The bed was comfy and the room felt cozy.
Simoné·A month ago
Fantastic breakfasts, the proximity to the rainforest, a well-equipped room, and a stunning bathroom. 1. The distance from the city centre; 2. If you’re planning to visit the rainforest, don’t book an organized tour; just take a taxi instead
Magdalena·3 months ago
The breakfast was excellent, served on time and packed with protein, exactly as I expected.
K·3 months ago
Summary of this review
The customer care was good, and the staff were kind and welcoming.
Grace·5 months ago
The staff were very professional, offering early check‑in and airport pickup and drop‑off at a reasonable cost, and the view of Lake Kivu was amazing; however, the shower took a while to heat and the fridge didn’t work at first.
Linda·7 months ago