★★★·Kumamoto·8.7
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or just type it — “around the 20th, three nights”
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AsoTsuruya offers comfortable accommodations with air-conditioned family rooms, private bathrooms, and modern amenities. Each room features a balcony with mountain views, bathrobes, and free WiFi. The ryokan boasts a traditional restaurant serving Japanese cuisine, private open-air bath, lounge, and terrace. Located 11 km from Mount Aso, it provides easy access to Kumamoto Castle and KK Wings, with friendly staff and excellent service.
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How guests rate the property, aspect by aspect.
The hotel matched the photos, but the value for money was poor: the place feels old, the sheets scratchy, and it was one of the most expensive hotels we paid for in Japan, especially in a small town with a standard room. We wouldn’t recommend paying that much; better deals exist in Kurukawa Onsen.
Lola·3 weeks ago
The reception was very welcoming, but the hotel itself was old.
Stefan·A month ago
The service was extremely meticulous, the room and open‑air bathtub were fantastic, and both dinner and breakfast tasted great—highly recommend trying their dinner.
Minhsuan·A month ago
The house is extremely traditional, the rooms feel a bit old‑fashioned, but you must remember you’re in the deepest part of the country! It’s a great starting point for hikes to Mount Aso. The food is traditional Japanese, very earnest, but a bit tough for those unfamiliar with Japan (our first stop). The onsen in the room is great. One of the two rooms was a little musty.
Sandrine·A month ago
We had 3 nights half board in the Japanese style room with private bathroom & open-air bath. The ryokan is quite old, some of it around a 100 years; so quite authentic. Our room was over two floors; the ground floor having the living area, toilet and access to the outside shower plus bath constructed out of natural cobbles cemented together. The latter is in a small, high walled courtyard making it private but not very pretty. Simple wooden stairs lead up to the bedroom with a toilet and storage area. The bedroom had a TV, as did the living area. Aircon units keep things cool. Having stayed at a ryokan beforehand we knew to wait to be collected for meals which were in different rooms each time (I think). The food was good at breakfast and dinner. Drinks were extra. The ryokan is, if my memory is correct, a family business with the 80+ year old matriarch very involved in the food side. Being relatively old, the majority of door frames are quite low. The top of my head turned into a battle field! The wifi was intermittent which, if you don't have a network data plan could be an issue. The TV in the bedroom appeared to be a smart TV but without an internet connection solely delivers local television. Hopefully the wifi issue is now resolved. As with the other hotels I disconnected the power of the smart toilet before going to bed to avoid waking up the Boss. Being a traditional ryokan it doesn't have curtains in the bedroom so if you need complete darkness you'll need a good eyemask
Jeremy·3 months ago