Breakfast was fine, but the pool was closed.
Tameisha2 months ago
Just a moment…
★★★·Bourbonnais·5.8
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or just type it: “around the 20th, three nights”
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The Fairfield Inn Kankakee Bourbonnais offers comfortable rooms with air-conditioning, private bathrooms, tea and coffee makers, and TVs. Guests enjoy a saltwater and indoor pool, fitness centre, and free on-site parking. A daily buffet breakfast features warm dishes and fresh pastries. Located 75 km from Midway International Airport, it's 5 km from Olivet Nazarene University and 49 km from First Midwest Bank Amphitheatre.
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How guests rate the property, aspect by aspect.
Breakfast was fine, but the pool was closed.
Tameisha·2 months ago
One room was on the first floor and the other on the third floor, and the receptionist said she could not change the rooms. We didn’t know the hotel was under construction and the pool was closed. The room on the first floor phone didn’t work and the tub was dirty and had hair in it; it also had ants really bad. The room on the third floor didn’t have a phone at all, the air conditioning was not cooling properly, and we didn’t have towels. I had to go down to get towels because we didn’t have a phone. The breakfast was not good at all; it was cold and the French toast was hard, and the sausage looked as if it was barely cooked.
Kia·3 months ago
Our stay at this hotel was a mixed bag. On the one hand, its proximity to our desired location was a major plus, making it easy for us to get around. However, the hotel itself was in dire need of renovation - the rooms were old and worn down, and the mattresses were well past their prime. To make matters worse, the door keys often didn't work, which was frustrating to deal with. Despite these issues, the hotel's location was a redeeming factor.
Simon·10 months ago
My experience at this hotel was a bit of a rollercoaster. On the positive side, the staff were friendly and welcoming, and the breakfast was decent, if not spectacular. However, the room itself was a different story - it was not well-maintained, and I found some disturbing issues, such as rusty bathroom fixtures and a steady stream of water from the bathtub. To make matters worse, there was no soap in the bathroom, which was a basic amenity that I expected to find.
Dottie·A year ago
Unfortunately, my stay at this hotel was a disaster from start to finish. When we arrived, we were told that the pool was closed, which was not disclosed before we booked. To make matters worse, the front desk staff were rude and unhelpful, trying to convince me that I hadn't prepaid for my room when I clearly had. It took them over 30 minutes to realize their mistake, and even then, they didn't offer any compensation for their error.
Jessica·A year ago