“Buen lugar”
The staff were super friendly, I liked the hotel and the location was pretty good. However, the hot water never came on; it was lukewarm and then turned cold.
García2 weeks ago
★★★★·Santa María Magdalena·8.8
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or just type it: “around the 20th, three nights”
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The NH Queretaro is situated 5 minutes from Queretaro's industrial zone and 5 minutes from the city centre, with the Autonomous University of Queretaro nearby. This hotel offers free Wi-Fi, a fitness centre, and on-site restaurant serving national and international dishes. Air-conditioned rooms feature warm natural colors, safety deposit boxes, and hairdryers. Queretaro International Airport is 35 km away.
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How guests rate the property, aspect by aspect.
The staff were super friendly, I liked the hotel and the location was pretty good. However, the hot water never came on; it was lukewarm and then turned cold.
García·2 weeks ago
The location is wonderful for me; I'm close to family and near the TOKS.
Kar-mel·2 weeks ago
Good facilities and good service.
Ricardo·4 weeks ago
I didn't like it at all. The facilities look old and dirty, the toilet was broken, the area around it is dirty, and the walk to the other side is far. I don't recommend it. When I arrived on Saturday at 1pm to check in, the receptionist was rude and told me the earliest check‑in was 3pm. I was coming with an elderly relative from the road, very tired, and asked if I could get one of the two rooms early; she wanted to charge me extra even though there were only two hours left until the official time. I found that lack of discretion and service very bad, especially since I've stayed in other Querétaro hotels without any problem getting early rooms.
Martha·A month ago
Clean. They kept us in the lobby because, according to the booking platform, they said it would take 30–40 minutes to get us.
Ma·A month ago