The staff were efficient and friendly, and the room was clean, comfortable and quiet, but the bathtub/shower was a hazard—slick enough that my 81‑year‑old husband almost slipped twice; a bath mat and grip bars would solve this.
Linda2 months ago
★★·Springfield·7.8
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or just type it — “around the 20th, three nights”
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The Holiday Inn Express & Suites Springfield by IHG in Springfield offers family rooms with air-conditioning, private bathrooms, and complimentary WiFi. Each room features a work desk, TV, and toiletries. The hotel provides a fitness centre, lounge, 24-hour front desk, and free parking. A complimentary American buffet breakfast is served daily, and it's located near Springfield Museum of Art and Wright State University, 38 km from James M. Cox Dayton International Airport.
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How guests rate the property, aspect by aspect.
The staff were efficient and friendly, and the room was clean, comfortable and quiet, but the bathtub/shower was a hazard—slick enough that my 81‑year‑old husband almost slipped twice; a bath mat and grip bars would solve this.
Linda·2 months ago
The location was close to all the activities, yet the room wasn’t cleaned until we left, we had to request extra towels nightly, there was no pool, the facilities felt outdated, staff seemed indifferent when we asked for answers, breakfast lacked chocolate milk, and the TV was obsolete.
Amber·3 months ago
The elevator didn’t work, forcing my disabled husband to climb stairs; the walls didn’t block out sound so we heard neighbors all night, the water felt slimy, no cleaning was done—just towels were supplied, and the beds were very hard and uncomfortable.
Stephanie·4 months ago
My room was clean, but the elevator was broken, the hallway was hot, and breakfast was unappealing.
Brenda·4 months ago
The breakfast was great. Lots of selections. Elevator was broken and we had to be moved to a 1st floor room
Lovito·5 months ago