“Una piacevole scoperta”
Everything was almost perfect, and we were pleasantly surprised. If I ever return to Vienna, this is the hotel I'd choose. Receptionist Nejira was excellent and very helpful; even though my English wasn't great, we got along fine. She also helped us locate a bar where we had lost our phone, which I’d rate 10 for her alone. During our stay the elevator was out of service, so they gave us breakfast vouchers for the next morning as compensation. The location is great (7th district), just a stone's throw from Westbahnhof metro and a 10‑minute walk to Mariahilfer Straße, a long tree‑lined pedestrian avenue full of venues, shops, small malls, cafés and supermarkets; walking the whole way takes you almost to the city center and the museum district. The room was spacious and clean; cleaning isn’t daily, but you can request it. The bed and pillows (two of them) were extremely comfortable. Towels, shower cloths, soap, shower gel and shampoo were provided in the room. A powerful hair dryer worked well. The toilet is in a small cubicle, the sink and shower are open, but you can create some privacy with a curtain. The air conditioning worked wonderfully! There was no fridge in the room, but that wasn’t a problem for us. The only thing I didn’t like was the carpet, and I’d recommend a welcome kit. Because of that I didn’t give a perfect 10.
Russo4 weeks ago