“Disappointed”
The location, price, and dark vibes were fine, yet the room had a musty smell, the property looked very dated and old, the shower was tiny and had hair in it, and there was no soap in the shower.
Brayden2 months ago
Just a moment…
★★★·Bloomington·7.9
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or just type it — “around the 20th, three nights”
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The Courtyard by Marriott Bloomington Normal features air-conditioned rooms with private bathrooms, tea and coffee makers, hairdryers, and free toiletries. Each room includes a work desk, seating area, and TV. The hotel offers an indoor pool, fitness centre, free bicycles, and free WiFi.
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How guests rate the property, aspect by aspect.
The location, price, and dark vibes were fine, yet the room had a musty smell, the property looked very dated and old, the shower was tiny and had hair in it, and there was no soap in the shower.
Brayden·2 months ago
They overbooked and had to move us to another hotel at Midnight after a long drive. The other room we had they locked us out the second day, the pool was closed due to a failed inspection and the window in the room was broken. The hotel they moved us to locked us out the second day and said we had only booked 1 night instead of 3. The pool was closed at that hotel and the hotel was not clean. Hotel would not refund any money and I called customer service and they did not help either to get any money back from this terrible stay
Suzanne·2 months ago
The lobby was very clean the room was not. The fridge was dirty the sheets in the bed were not in right Someone tried getting into our room at 930 they messed up on something at check in my key didn’t work at first. Then 430 am who ever was working also tried getting into our my room. I had the top lock over so they didn’t get in I called the desk and he apologized but I told the girl at 930 I didn’t want it to happen again because my daughter had a test early in the morning. I was not happy with that at all why would you try it at 430 in the morning. I have stayed at a lot of places. They need to also tell you at check in there is a fee for breakfast. I get prices of stuff goes up but you shouldn’t have to pay those prices for food. I will not stay at this location again. I didn’t feel safe with just me and my daughter especially at 430 in the morning someone trying to get in our room. I almost called the cops
Cathy·2 months ago
Pool and hot tub has been closed for 3 months and there was no notice when we booked
Michelle·2 months ago
The fact that it had air conditioning mattered; ours isn’t working, so we needed a place to sleep that wasn’t 90 degrees. The bathroom had mold/mildew, the hallway carpet was dirty and stained, and the smell was unpleasant.
Melinda·3 months ago