“Outstanding”
Everyone on staff was welcoming, helpful, friendly, and excellent at what they do; the rooms are stylish, well‑equipped, and comfortable; the food is creative and tasty; the atmosphere is calm and relaxing.
Charlotte6 days ago
Johannesburg·9.5
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or just type it: “around the 20th, three nights”
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The Sanctuary Mandela in Johannesburg offers comfortable rooms with private bathrooms, garden views, and modern amenities, including work desks, TVs, and free WiFi. The hotel features a saltwater swimming pool, sun terrace, and lush garden, as well as a restaurant serving local and South African cuisine, a bar, and a business area. It's 23 km from O.R. Tambo International Airport and near Parkview Golf Club and Johannesburg Stadium.
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How guests rate the property, aspect by aspect.
Everyone on staff was welcoming, helpful, friendly, and excellent at what they do; the rooms are stylish, well‑equipped, and comfortable; the food is creative and tasty; the atmosphere is calm and relaxing.
Charlotte·6 days ago
The location and the bar staff’s food service were great, but the receptionist seemed poorly trained in hospitality etiquette, coming across as super casual and lacking the polish expected of a historic, sentimental venue; she offered little information about our overnight stay and her reference to our “visionary Statesman” was underwhelming, suggesting that more in‑depth training, especially for younger staff, is needed at the front desk.
Namhla·3 weeks ago
The property is stunning, a remarkable tribute to Mandela with meticulous renovation work; the room is beautiful, modern, and comfortable; breakfast is delicious, though the portions are far too large for us to finish; the only downside was that the Wi‑Fi signal in our room was weak.
Manoela·A month ago
The staff were very friendly.
Cris·A month ago
The hotel is beautiful and the staff were brilliant.
Michael·2 months ago