The staff's exceptional service, particularly courtesy of the hotel's manager David, made our visit truly special.
The hotel's amenities and services were top-notch
The hotel's prime location, overlooking a picturesque park, and its proximity to a vibrant shopping district and restaurants, made for a wonderful stay.
Distilled by Parley from the 50 most recent of 215 verified guest reviews
46 m² · Sleeps 3
The Premium Garden View room at Gran Melia Xi'an offers exceptional comfort, a spacious layout, and a private bathroom. Standout features include a flat-screen TV, minibar, and panoramic garden views, along with a relaxing patio and private bathtub.
Beds 9/10 · 40 guests mention them
46 m² · 2 full beds · Sleeps 3
The Deluxe Twin accommodation is equipped with a bathtub, complemented by a flat-screen television and a mini-bar for added convenience.
Beds 9/10 · 40 guests mention them
46 m² · Sleeps 3
The Red Level Deluxe room at Gran Melia Xi'an offers exceptional comfort, a spacious layout, and upscale amenities, including a private bathroom, flat-screen TV, and coffee machine, along with stunning views and luxurious soundproofing.
Beds 9/10 · 40 guests mention them
46 m² · 1 queen bed · Sleeps 3
The Deluxe King room at Gran Melia Xi'an offers exceptional comfort, a spacious layout, and a private bathroom with a bath and shower. Standout features include a hot tub, city views, and soundproofing, making it a highly desirable accommodation.
Beds 9/10 · 40 guests mention them
46 m² · Sleeps 3
The Premium with View room at Gran Melia Xi'an offers exceptional comfort, a spacious layout, and a private bathroom with a bathtub. Guests enjoy a flat-screen TV, minibar, and stunning views of the artificial lake.
Beds 9/10 · 40 guests mention them
115 m² · 1 king bed · Sleeps 3 · Suite
The Gran Suite Red Level offers a spacious 115 m² layout with an extra-large double bed, providing exceptional comfort. Standout features include a private bathroom, separate seating area, and a flat-screen TV, along with luxurious amenities like a coffee machine and bathtub.
Beds 9/10 · 40 guests mention them
69 m² · 1 king bed · Sleeps 3 · Suite
The Junior Suite Red Level at Gran Melia Xi'an features a spacious layout with a large double bed, private bathroom, and city view. It includes a seating area, flat-screen TV, and coffee machine, offering exceptional comfort and luxurious amenities.
Beds 9/10 · 40 guests mention them
103 m² · 1 king bed · Sleeps 3 · Suite
The Deluxe Junior Suite Red Level at Gran Melia Xi'an offers an expansive 103 m² space with an extra-large double bed, exceptional bed comfort, and a separate seating area, along with a private bathroom and luxurious amenities.
Beds 9/10 · 40 guests mention them
149 m² · Sleeps 4
The RedLevel Two Bedrooms Connected Deluxe Suite offers city views. It contains a living room, two separate bedrooms with three beds and a private bathroom equipped with a bathtub and a shower, plus a hot tub for guest use. The suite is air‑conditioned, features sound‑proof walls and a safe deposit box.
161 m² · Sleeps 4
A private balcony offers city views, and the suite includes air‑conditioning and sound‑proof walls. The living area connects to two separate bedrooms containing three beds, suitable for up to four guests. A single bathroom provides both a bathtub and a shower. Additional comforts include a dressing room and an in‑suite hot tub.
“A first rate hotel!”
The experience was wonderful from start to finish. The staff—Alvaro, Vicky, Paulina, Toby, etc.—were so helpful and attentive, making it a first‑rate place to stay in Xi'An. When we arrived, there were strong smells of smoke in two of our three rooms, so much so that my daughter changed her room. The hotel is a no‑smoking hotel, and we did sign a no‑smoking pledge upon arrival, so the hotel is working hard to eradicate smoking on its premises. But China is the (smoking) chimney of the world, so I guess some guests will smoke in their rooms, whatever the cost. We found the automatic lighting in the rooms annoying; when your partner goes to the toilet at night, you don’t want to be woken up by the lights being triggered.
The hotel is very beautiful, a bit far from the center but in a truly pleasant area that I personally preferred over the more central zones. The rooms are new, spacious, and well‑maintained, with a really huge bathroom. The entire hotel is very clean, fragrant, and scenic, with elegant and pleasant surroundings. Inside there are two restaurants, one serving Spanish cuisine and one serving Chinese cuisine; both are very good, but we especially liked the Chinese one! The service and breakfast are good, although, in my opinion, they are not completely up to the overall excellent level of the property and could be improved. A special thank you to Paolina at reception, always very kind and available: she followed us with great attention during our stay, providing excellent service and helping us with every request. Overall, a beautiful hotel where we had a truly pleasant stay and I definitely recommend it.
“Ampia struttura con buona offerta di ristoranti”
The hotel was huge, featuring a pool and spa, and the restaurants provided a good selection.
“Un endroit privilégié”
Everything was excellent: the staff was attentive and very listening, the hotel manager was very welcoming, the rooms were spacious, and the breakfast was exceptional!
“Soggiorno a 5 stelle”
The structure is beautiful with a very good and varied continental breakfast. The room is beautiful, new, and spacious. The bathroom is beautiful. The hotel offers many services, including excellent internal restaurants and room service with abundant and very good dishes. They also provided us with a huge plate of fresh fruit, chocolate, and biscuits. On the morning we couldn’t have breakfast, they prepared a take‑away breakfast for us. The pool is very beautiful, but not suitable for relaxing, as they keep us from doing swimming classes.
“A first rate hotel!”
The experience was wonderful from start to finish. The staff—Alvaro, Vicky, Paulina, Toby, etc.—were so helpful and attentive, making it a first‑rate place to stay in Xi'An. When we arrived, there were strong smells of smoke in two of our three rooms, so much so that my daughter changed her room. The hotel is a no‑smoking hotel, and we did sign a no‑smoking pledge upon arrival, so the hotel is working hard to eradicate smoking on its premises. But China is the (smoking) chimney of the world, so I guess some guests will smoke in their rooms, whatever the cost. We found the automatic lighting in the rooms annoying; when your partner goes to the toilet at night, you don’t want to be woken up by the lights being triggered.
“Un endroit privilégié”
Everything was excellent: the staff was attentive and very listening, the hotel manager was very welcoming, the rooms were spacious, and the breakfast was exceptional!
The hotel is very beautiful, a bit far from the center but in a truly pleasant area that I personally preferred over the more central zones. The rooms are new, spacious, and well‑maintained, with a really huge bathroom. The entire hotel is very clean, fragrant, and scenic, with elegant and pleasant surroundings. Inside there are two restaurants, one serving Spanish cuisine and one serving Chinese cuisine; both are very good, but we especially liked the Chinese one! The service and breakfast are good, although, in my opinion, they are not completely up to the overall excellent level of the property and could be improved. A special thank you to Paolina at reception, always very kind and available: she followed us with great attention during our stay, providing excellent service and helping us with every request. Overall, a beautiful hotel where we had a truly pleasant stay and I definitely recommend it.
“Soggiorno a 5 stelle”
The structure is beautiful with a very good and varied continental breakfast. The room is beautiful, new, and spacious. The bathroom is beautiful. The hotel offers many services, including excellent internal restaurants and room service with abundant and very good dishes. They also provided us with a huge plate of fresh fruit, chocolate, and biscuits. On the morning we couldn’t have breakfast, they prepared a take‑away breakfast for us. The pool is very beautiful, but not suitable for relaxing, as they keep us from doing swimming classes.
“Ampia struttura con buona offerta di ristoranti”
The hotel was huge, featuring a pool and spa, and the restaurants provided a good selection.
