“A complaint was made to booking.com...not expected this service its unacceptable”
They cancelled my booking the next day. Not happy and not acceptable when you plan a 100 mile journey paid for in advance
Debbie3 months ago
Just a moment…
London·1.7
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or just type it — “around the 20th, three nights”
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5 single beds
1 single bed
1 double bed
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Unity House offers bright rooms with private washing machines, tea/coffee makers, hairdryers, work desks, free toiletries, TVs, and wardrobes, complemented by a shared bathroom and kitchenware. Situated 3.7 km from O₂ Academy Brixton and 8 km from Westminster Abbey, it provides easy access to major London attractions and Clapham Junction. English‑speaking reception staff ensure helpful service.
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How guests rate the property, aspect by aspect.
They cancelled my booking the next day. Not happy and not acceptable when you plan a 100 mile journey paid for in advance
Debbie·3 months ago
Nothing was good! Absolutely horrible experience! The owner of the Airbnb scammed me then proceeded to call police to make me leave the property I paid for because he apparently forgot to take the ad down, which is obviously a lie. I was forced to book a new place and I’m still waiting for my refund.
Toluwalase·4 months ago
I arrived only to discover the place was completely closed and had no booking system in place, leaving me stranded after a long trip; the property had been out of service for a while, a terrible experience that forced me to seek another accommodation and request a refund. The service was bad and left me stranded.
Abdullahi·9 months ago
When my reservation was cancelled just two hours before arrival, the staff claimed ignorance until 24 hours later, and the owners insisted they had contacted the booking site and would send me the details of their conversation—nothing happened, and someone is lying; this ruined an important family event, so avoid this place entirely and trust no one.
Alex·A year ago
Oshun was incredibly kind and helpful, and our guests had a great stay. Thank you!
Thomas·A year ago