“Unpleasant”
Not much was good. The place was dirty and the photos did not match reality.
CadellA month ago
★★★★★·Tokyo·6.5
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or just type it — “around the 20th, three nights”
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Randor Residence Tokyo Suites offers a 5-star experience with free WiFi, private check-in/check-out, and a lounge. The hotel features air-conditioning, a hot tub, kitchenette, and washing machine. Located 25 km from Tokyo Haneda Airport, it's near Sunpop Machiya, Akira Yoshimura Memorial Museum, and Shinkomutsumi Shopping Street, offering a convenient base with family rooms, full-day security, and a range of amenities.
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How guests rate the property, aspect by aspect.
Not much was good. The place was dirty and the photos did not match reality.
Cadell·A month ago
The jacuzzi bath was amazing! I was disappointed to see mattresses and hotel trash carelessly discarded from the windows.
Miyazawa·A month ago
The room was clean, spacious and the cleaning was thorough, and the bathroom facilities were great. However, many power sockets were loose and the projector was old, with some devices not being compatible, poor picture quality and focus issues.
Yu·2 months ago
The front desk staff were friendly and made check‑in a breeze, offering free goodies and a thoughtful gesture. The room was spacious with plenty of comfortable beds. The only downside was the lack of cleanliness: there were small mold patches on the blinds and the projector screen was torn in both corners. The shower worked well, though the pressure could be higher for a better rainfall experience.
Logan·2 months ago
The hotel is close to train stations and the staff were lovely. The rooms were very nice, featuring a beautiful shower and a personal washing machine. However, the beds were on the floor and I couldn’t figure out the bath. The lights were awfully dull, and there was no elevator, so I had to carry my own bags down.
Rajeshni·2 months ago