The only downside is that the booking description isn’t very clear about the room layout when you reserve, and the shared bathroom is a drawback.
Ana8 months ago
Amatlã¡N, Amatlán de Quetzalcoatl·8.0
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or just type it — “around the 20th, three nights”
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30 m² · 1 extra-large double bed and 2 double beds
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Portal Quetzal in Amatlán offers ground‑floor suites with private terraces, dining alcoves, and sofa beds, each furnished with free toiletries, a microwave, and tiled floors. Guests dine on authentic Mexican cuisine at the on‑site restaurant, enjoy cocktails at the bar, and unwind on the sun terrace. Private check‑in, 24‑hour desk, culture classes, and full‑day security enhance convenience.
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How guests rate the property, aspect by aspect.
The only downside is that the booking description isn’t very clear about the room layout when you reserve, and the shared bathroom is a drawback.
Ana·8 months ago
The staff were friendly, but the beds, pillows, and bathroom left something to be desired.
Marcelo·10 months ago
It was clean and a good space to rest.
Heriberto·10 months ago
The place looks nice but it wasn’t very clean. The staff asked us to cancel because they claimed Booking hadn’t paid them in recent months, so we had to pay on site. We tried to avoid canceling, but there was no alternative, even though we said we booked through this channel for safety. We wondered why they didn’t just remove the listing from Booking. The breakfast wasn’t included as advertised, there wasn’t enough toilet paper, and the shower ran out of water. At 6 am the owner was woken up by one of us because the water had stopped while we were showering, and even after it was back on it wasn’t hot. If you’re planning to book through Booking, this place isn’t worth it.
Alma·A year ago
The stay and the staff were very pleasant and friendly. The quietness was a downside, and the food could have been better.
Alejandro·A year ago