The spot was fine, but the service was awful and the place was filthy.
Varun3 months ago
Just a moment…
★★★·Surat·4.2
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or just type it — “around the 20th, three nights”
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Hotel Welcome on VIP Road in Surat offers spacious family rooms with air‑conditioning, private balconies, and en‑suite bathrooms. Each room features a tea/coffee maker, hairdryer, and complimentary toiletries. Guests enjoy free Wi‑Fi, 24‑hour front desk, room service, and on‑site private parking. Pet‑friendly, the hotel sits 5 km from Surat Airport, near major attractions.
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How guests rate the property, aspect by aspect.
The spot was fine, but the service was awful and the place was filthy.
Varun·3 months ago
The staff were the worst; we asked for water and they couldn't help us, which shows how bad the service is.
Chaudhary·4 months ago
I booked Hotel Welcome in Surat because the online photos looked clean and pleasant, yet the room was filthy with a strong, unpleasant odor. The bathroom was unhygienic, the water tasted extremely salty, making it hard to brush teeth, and bathing in that water during summer caused skin itching. The room’s condition didn’t match the advertised images, and as a group of three we felt deceived. Cleanliness, hygiene, and water quality were far below acceptable standards, so I would not recommend this hotel and advise others to verify such properties carefully.
Sagar·4 months ago
The rooms were great.
Rohan·4 months ago
I didn’t like it.
Dalvi·6 months ago