“部屋が狭く造花等に埃があった”
The hotel is close to Tsuruoka Hachimangu, but checking in wasn't smooth.
KazuyukiA month ago
Just a moment…
Kamakura·7.8
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or just type it — “around the 20th, three nights”
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GEN HOTEL KAMAKURA in Kamakura features air-conditioned rooms with private bathrooms, baths, and free WiFi, including amenities such as tea and coffee makers, bidets, hairdryers, yukatas, refrigerators, work desks, and electric kettles. The hotel offers a lift, 24-hour front desk, and full-day security, along with a kitchenette, tatami floor, and minibar. It's 40 km from Tokyo Haneda Airport and near Yuigahama Beach and Tsurugaoka Hachimangu Shrine.
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How guests rate the property, aspect by aspect.
The hotel is close to Tsuruoka Hachimangu, but checking in wasn't smooth.
Kazuyuki·A month ago
The hotel is decent, clean, and well‑located with a rooftop where you can step out and sit at tables to pass the time; it's near attractions and restaurants. However, the terminal check‑in was confusing: I booked five rooms, each registered under different names, and something went wrong so I had to re‑register everything myself. The process is a bit unclear at first, but after the first attempt it works. Also, early check‑in before 2 pm is not allowed, and by 2 pm a decent queue forms, so you’ll have to wait because the registration takes about 15 minutes.
Aleksei·A month ago
The location is good and the rooms are clean. Unfortunately, there was no staff on site to check you in, and a long line of guests made the process slow because each person had to enter their own information.
Danilene·A month ago
The beds are comfortable and the location is great. Checking in was a bit complicated, but the video chat feature helped.
Garripoli·A month ago
The room and service were both very good, but we had to wait about an hour to check in, which seemed to be an issue with the operation or the system.
Marie·2 months ago