There was no window in the room, so there was no way to ventilate.
Thierry2 weeks ago
★★★·Castro-Urdiales·7.6
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or just type it — “around the 20th, three nights”
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Located in central Castro‑Urdiales, Pensión Jade sits five minutes’ walk from the harbour and Ostende Beach. Pastel‑toned rooms feature flat‑screen TVs, heating, private bathrooms and free Wi‑Fi, complemented by 24‑hour hot‑beverage service. Guests enjoy a lounge with a small library, tour desk, luggage storage, and nearby restaurants, shops, the 13th‑century Santa María church and Castillo Faro castle.
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How guests rate the property, aspect by aspect.
There was no window in the room, so there was no way to ventilate.
Thierry·2 weeks ago
The location was very central and easy to access. A terrible smell under my bed caught me off guard when I was trying to sleep; I tried to move the bed to find the source, but it was fixed to the wall. No staff were available at night. I left early the next morning and emailed the owner explaining the issue, saying I wouldn’t post a Google review until I heard back. It’s been three weeks and I still haven’t received any response or explanation.
Judith·2 weeks ago
The location is in the heart of the shopping district. The hotel is clean, well designed, and the staff are very pleasant. We were able to leave our hiking backpacks at reception before check‑in. The room, though small, was functional and had wall‑mounted cabinets for our bulky bags. The environment was quiet.
Marie-·3 weeks ago
Just a step from the main square, great value for money. The environment was clean and the staff were helpful.
Alessia·4 weeks ago
The location was great and very close to the historic downtown sites. The pension was nice. The room size was good but the bathroom, especially the shower, was small. My lower rating comes mainly from the painting in one of the other rooms; the odor was overwhelming. They weren’t using latex or water‑based paint; it seemed petroleum‑based, perhaps epoxy. I couldn’t tolerate the fumes and had to leave. I returned that evening and the smell had improved but was still noticeable; by the next morning the fumes were gone.
Ron·A month ago