Staff helpful. All
Rajarshi5 months ago
★★★·Bengaluru·8.3
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or just type it — “around the 20th, three nights”
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The Super Townhouse Ramamurthy Nagar West Formerly Phoenix Hotel in Bengaluru offers family rooms with air-conditioning, private bathrooms, work desks, and free toiletries. Each room features a TV, wardrobe, and tiled floors. The hotel serves Indian cuisine for lunch and dinner, and offers a continental breakfast. It has a lift, 24-hour front desk, daily housekeeping, room service, and luggage storage.
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How guests rate the property, aspect by aspect.
Staff helpful. All
Rajarshi·5 months ago
I had a decent stay at this hotel, but unfortunately, it fell short in a few areas. The staff were friendly and helpful, but the cleanliness of the room left much to be desired - the bed wasn't made, and the floor wasn't swept. Despite these issues, the staff's positive attitude made up for some of the problems.
Pradhan·8 months ago
I was thoroughly disappointed with my stay at this hotel due to the numerous management issues that I encountered, including a poorly maintained bathroom and subpar bed sheets. Unfortunately, these problems were just the tip of the iceberg, and I found the overall experience to be marred by a lack of attention to detail and care. Despite my initial hopes, the hotel failed to meet my expectations in almost every aspect.
Kapil·8 months ago
My stay at this hotel was truly enhanced by the exceptional staff, particularly the two young men who were always ready to lend a helping hand with a smile. The hotel's proximity to various amenities such as a well-equipped gym and spa, as well as a variety of restaurants and street food vendors, made it a convenient and enjoyable experience. However, I did notice that the hotel's location on my mapping app was slightly off, which might be worth correcting for future guests.
Elio·10 months ago
My stay at this hotel was a letdown from the moment I arrived, with a dirty bed and subpar bedding setting the tone for the rest of my visit. The hotel's toilets were also in a deplorable state, making it clear that cleanliness was not a priority. Unfortunately, these issues were not isolated incidents, and I found the hotel's overall atmosphere to be lacking in many ways. The poor state of the hotel's facilities made my stay a frustrating and unpleasant experience.
Sheena·10 months ago