The hotel was clean and well‑explained, yet street noise prevented us from sleeping or relaxing, we asked to change rooms but were denied a refund, so we had to stay and still didn’t feel at ease.
Zahra4 days ago
★·Madinah·8.6
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or just type it — “around the 20th, three nights”
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Gacine Hotel Eskan in Al Madinah provides spacious family rooms with air‑conditioning, private bathrooms, free Wi‑Fi, work desks, flat‑screen TVs and premium toiletries. On‑site amenities feature a bar, restaurant, lift, 24‑hour front desk, daily housekeeping and complimentary private parking. Situated 12 km from Prince Mohammad bin Abdulaziz Airport, it lies 8 km from Al‑Masjid an‑Nabawi and 5 km from Knowledge Economic City.
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How guests rate the property, aspect by aspect.
The hotel was clean and well‑explained, yet street noise prevented us from sleeping or relaxing, we asked to change rooms but were denied a refund, so we had to stay and still didn’t feel at ease.
Zahra·4 days ago
الموظفين قمة بالتعامل النظافة ممتازة المساحة واسعة ( غرفة وصالة ) السعر مقابل ليلةواحدة كان ممتاز جداً يستحق الزيارة. المواقف في الباد روم ضيقة والخارجية قليلة علما لم اواجه اي مشكلة فقط للعلم
Olayan·5 days ago
The place is excellent, brand‑new, spotless, and the staff were not short‑changed.
Ahmad·5 days ago
I thank all staff for their attentiveness, but the check‑in time after 4 pm was inconvenient.
Emad·5 days ago
The venue was tidy and orderly, the room was spacious, and the rates are reasonable right now; getting there is a bit tough because of the detours. Also, there’s a note about the insurance: some staff invent excuses to take your insurance or part of it; management should cancel this policy as the hotel is almost the only one applying it. The insurance issue remains a concern.
Sari·6 days ago