I suggest you contact the owner before you go. I arrived with my husband and two children, including a 10‑month‑old baby, and when I told Marcelo we had arrived, he said he wasn’t there and couldn’t give me the key. He told me to "look around because there should be another place available." I was already past the cancellation deadline, so I couldn’t cancel. I sent a message to the booking site for help and got no reply. Luckily I managed to stay at another nearby inn (Pousada das Orquídeas – Índico, by the way). It was a terrible experience with this accommodation. I never even entered, so I don’t know how it looks inside, but the stress was so high that my Saturday was basically ruined. I repeat, if anyone books this place, I recommend contacting him first to make sure someone will be there to receive/hand over the key.
EvelynA month ago