Novotel Sofia

“Konforlu konaklama”

The place was very comfortable, and the mall was within walking distance.

Ozgur·2 weeks ago

“The super professional and friendly staff make this hotel perfect whether you are traveling for business or pleasure.”

I surprised my daughter with a stay at Novotel Sofia so we could catch a concert at Arena Armeec (Arena 8888 Sofia), and the hotel made the occasion truly magical. The staff went above and beyond by upgrading our room for free, and when we entered it we found a beautiful complimentary dessert plate and a thoughtful Happy Birthday card for her, making her 16th birthday even more memorable. The rooms were clean, spacious, and comfortable, perfect for relaxing before and after the show. The hotel also offers free underground parking, which made driving into the city completely stress‑free, and it sits right next to The Mall, which was incredibly convenient for a quick bite and some shopping before the event. Though it’s not in the city center, the proximity to the arena, the ease of parking, and the hotel’s incredible service and attention to detail made this trip an unforgettable celebration. We highly recommend Novotel Sofia for anyone visiting Sofia for an event or special occasion, and we’ll definitely return!

Adriana·3 weeks ago

The reception staff were exceptionally polite!

Zoya·3 weeks ago

“Très bon séjour agréable où le point fort de cet hôtel est la literie, la propret le petit déjeuner”

I can’t stand walking barefoot, and there were no slippers in the rooms. Luckily, after asking, they brought me a pair. There was no hair detangler either, and that was a problem 😞

Irfan-sonia·3 weeks ago

Dear dad, I wanted to say thank you personally from the bottom of my heart ❤️ From the very first moment I felt your warmth, patience, and friendly attitude. Some people just do their job, and some people bring personality, heart, and good energy into their role — you are definitely the latter. Your smile, willingness to help, attention to detail, and the way you made me feel welcome and cared for are all truly remarkable. Thank you for exceptional service and personal, human treatment. I wish you continue doing what you do with the same smile, professionalism, and big heart. People like you are exactly what makes a place better and more special. ❤️ With great appreciation and heartfelt thanks! The hotel is very beautiful, the view is amazing, 100 m from the huge mall, the breakfast is varied and high quality, it’s very clean and indulgent.

Gina·3 weeks ago