Banyan Tree Bangkok

“Great stay. Slightly pricey”

Clean, friendly staff, and great views.

Jagjit·2 weeks ago

“It’s really nice stuff friendly service breakfast is excellent”

The place was clean, but accessing the building and leaving it was too complicated.

Wahida·A month ago

Central, safe, clean, and welcoming. When you order tea or coffee for breakfast it takes more than 15 minutes to arrive.

Tafadzwa·A month ago

There were a lot of constructions in the building

Philipp·A month ago

“Beware renovations”

It's a fine hotel with comfortable accommodation and nice buffet breakfast, in a location that we like. The hotel is undergoing renovations which are not limited to the bar and upper restaurants. The ground floor lobby is currently closed off, so check-in even for non-Club rooms is on the 19th floor. Despite checking-in online (including uploading image of passport), which hotel messaging said would save time, we waited about 20 minutes to be checked in, with passports being copied again. The renovations mean there is some (intermittent) construction noise during working hours 7 days/week, as well as hoardings (which are well done) throughout many parts of the hotel including the pedestrian entrance. Our room, a serenity suite, was showing its age, with a noisy fan and insufficient lighting especially in the bathroom. Our room, which was in the lower section of the hotel (floor 26) had 3 sections - entrance lounge, bedroom and bathroom, of which only the entrance lounge had a window, and that with a limited view and light due to the low floor (rooms go up to about floor 49). Except for housekeeping and some restaurant staff, the staff were generally less well trained and less friendly than we had found on previous stays

Peter·A month ago