The staff were very good, everything else was fine, though I wish there were more TV channels.
BettisonA week ago
Just a moment…
★★★★·Nairobi·8.1
01
or just type it — “around the 20th, three nights”
02
03
Located in Nairobi's Kilimani district, Swiss Lenana Mount Hotel features an outdoor pool, fitness centre, and complimentary WiFi throughout. Private parking is available on site. Rooms include flat-screen TVs, kettles, and private bathrooms with showers, bathrobes, and toiletries. The hotel offers an on-site restaurant, bar, and 24-hour front desk, within 600 metres of the Chinese Embassy and Nairobi Hospital Doctor's Plaza.
04
05
06
How guests rate the property, aspect by aspect.
The staff were very good, everything else was fine, though I wish there were more TV channels.
Bettison·A week ago
The location is good and the hotel is well appointed, but the spa fell short: there was no direct phone line, so my initial request for a consultation at reception never connected; after visiting in person I still couldn't get a facial or a chin wax because there were no products or technicians available, and although they promised these would arrive the next day, nothing happened—basic spa services that should have been offered.
Genevieve·A week ago
Within Nairobi, the bed was horrible, there weren’t enough pillows, it smelled stuffy, it was noisy and you could hear cars outside, and the parking was unfinished, with trash that also smelled.
Margaret·A week ago
I liked the room; it was clean and comfortable. I also went to the spa, which was very good, and the food was nice, and they went out of their way to accommodate me.
Leeray·A week ago
Breakfast was fine, and especially staff member Batrecia was very friendly and nice.
Samuel·A week ago