The room was in bad condition, the cleaning was not proper, and glass and pled were not available.
Kiran4 months ago
★★★·Serilingampalle·5.9
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or just type it — “around the 20th, three nights”
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The Super Collection O Forum Mall Hyderabad Formerly Ruby Grand Inn in Kondapur offers family rooms with air-conditioning, private bathrooms, work desks, and seating areas, featuring free toiletries, showers, TVs, and tiled floors. The hotel provides free WiFi, a lift, 24-hour front desk, daily housekeeping, room service, and luggage storage, with English and Hindi spoken at reception.
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How guests rate the property, aspect by aspect.
The room was in bad condition, the cleaning was not proper, and glass and pled were not available.
Kiran·4 months ago
I was thoroughly disappointed with my experience, as the hotel didn't exist, making the entire booking a complete waste of time. The lack of a physical hotel was a major letdown, and I wouldn't recommend booking with them to anyone. The fact that they didn't have a hotel was a huge issue that left me feeling frustrated and misled.
Kishore·10 months ago
Unfortunately, my stay was marred by the unfriendly and unhelpful reception staff, who refused to let me check in due to the low price I had booked at. Despite their poor behavior, I had initially thought that the hotel might be worth considering, but this experience left a sour taste in my mouth. The low price I had paid seemed to be the main reason for the staff's hostility, which made for an uncomfortable and unwelcoming atmosphere.
Mohammed·A year ago
My stay was a disaster from the moment I arrived, as the reception staff were extremely rude in the morning and charged me an extra 200 even after I showed them my booking confirmation. To make matters worse, they didn't even provide me with a water bottle, which was a basic amenity that I had expected to receive. The lack of courtesy and professionalism from the staff made for a terrible experience that I will never forget.
Akhil·A year ago
While my room was clean and well-maintained, I was disappointed by the lack of basic amenities in the bathroom, such as a soap box and a hanger. The cleanliness of the room was a definite plus, but the absence of these essential items left me feeling a bit inconvenienced and unimpressed.
Pandu·A year ago