“Disappointed 😞.”
The spot’s spot‑on, and the staff were friendly, but the place didn’t match the photos at all.
Hai3 weeks ago
★★★·Suzhou·8.8
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or just type it — “around the 20th, three nights”
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Located in Suzhou’s bustling city centre, Suzhou Jade Snow Lodge offers direct access to historic gardens, museums, and the Grand Canal. Rooms feature air‑conditioning, private bathrooms, tea and coffee makers, sound‑proofing, parquet floors, and free Wi‑Fi. Guests enjoy a sun terrace, garden, lounge, and picnic spots. Private check‑in/out, concierge, daily housekeeping, and luggage storage enhance the stay.
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How guests rate the property, aspect by aspect.
The spot’s spot‑on, and the staff were friendly, but the place didn’t match the photos at all.
Hai·3 weeks ago
The room was spacious and the bed comfy, and the staff were warm and helpful, but the shower water was barely warm, almost body temperature, and a slipper was left under the sofa and wasn’t cleaned.
Chuanyu·4 weeks ago
The location was great and the bed was comfy, but the property could use a touch‑up, especially the bathroom.
Benedicte·A month ago
The rooms were clean, roomy and pretty nice, and the front desk folks were super friendly. The spot is right by Pingjiang Street, so you can stroll straight into a maze of shops and eateries. I liked that I could wash clothes and hang them on the terrace – handy for a traveler. The only downside was the mattress felt a little firm.
Ebru·A month ago
The hotel sits right by the river and Pingjiang street, super quiet. The room was small and plain, with a modest river view that didn't show much. We knew there was no breakfast, so that wasn't a surprise.
Sandra·A month ago