Swiss-Belresort Dago Heritage

“Merveilleux séjour en Famille.”

Everything went beautifully during our stay; we occupied the Family suite which suited our three kids perfectly, the hotel felt very pleasant, the staff were charming and helpful, breakfast was excellent and showcased local cuisine, and room service was also superb. The welcome from the hotel personnel was smooth, leaving me with a great memory of the place and a strong desire to return—thanks to everyone. The only thing that could be improved is the pool lighting at dusk; everything else was flawless.

Antoine·A month ago

The location is good and the rooms were clean, but the noise from the street was so loud that I checked in and out within an hour.

Simon·2 months ago

A lovely spot for a stay with family, the breakfast is great and the view from the bathroom is excellent.

Arlette·2 months ago

“System managing.”

The staff are very friendly and helpful. The view is great, our room view is pool, city, golf garden and mountain. Which is great. The variety of breakfast food is awesome. They open swimming pool for public as well as the guests. Here when my daughter wants to go to toilet and we went to the restroom/locker. Which is its for staff locker. Only one toilet and two showers and it was full. So I dont think its good idea to put toilet for public or guest in swimming pool area same as staff locker. So we have to go around to the restaurant toilet. And the staff stop us that we can not go there cause we are wet. But I said where can my daughter go, the other one is full. And they let us go cause no solutions. This hotel must be prime and popular spot. Weekend is busy. We went for breakfast and we did not find any seat, when I look around 2 people sit in the boot capacity for 4 to six, the yoga was on as well. So crowded. 1 person sit in table for four. I ask the waitress if they can move 2 people to table that only for 2? They are just too polite and they just looking around wait until people finish and left without asking any. I think the maanger supposed to allocate the guest and guide the guest to the table based on how many people to avoid complaint and of course we witness several complaints that day cause they can not find any table. And we already booked the hotel awhile back and I told them that sunday will be my daughter birthday and they said will be complimentary cake and will deliver to the room. And of course they forget. we were waiting in the morning and have to call them they are apologies and yes hotel was busy. But they must have note or reminder or lack of communication

Walida·2 months ago

“Satisfied.”

Almost everything. None

Helen·2 months ago